Refund & Return Policy
Because our products are made on demand, we only offer refunds or replacements in specific cases.
1. Eligibility for Returns & Refunds
We accept returns if:
The item is defective or damaged upon arrival.
You received the wrong item.
We do not accept returns for:
Buyer’s remorse or incorrect size selection.
Wear and tear from use.
2. How to Request a Refund or Replacement
- Contact us within 7 days of delivery at info@silentstasher.com.
- Provide your order number and photos of the issue.
- If approved, we’ll process a refund or send a replacement.
3. Refund Processing
Approved refunds will be issued to your original payment method within 5-10 business days.