Privacy policy

Silent Stasher is committed to protecting your privacy. Unlike many e-commerce platforms, we believe privacy is a fundamental right and collect only the minimum data necessary to process your orders and improve your shopping experience.

We do not sell, rent, or share your data with advertisers, data brokers, or social media platforms. Your shopping habits remain private—always.

What information do we collect from you?

Information We Collect Directly from You:

  • Contact Details: Name, address, phone number, and email (only for order fulfillment)
  • Order Information: Billing and shipping details, payment confirmation
  • Account Information (Optional): Username, password, security details (only if you create an account)
  • Customer Support: Information necessary to resolve your request

We collect personal information only when necessary to provide our services. We do not engage in excessive tracking, profiling, or data retention.

 

Do you use cookies or tracking?

Unlike traditional e-commerce platforms, we minimize tracking. We do not use invasive tracking technologies like fingerprinting.

What we use:

  • Essential Cookies: Required for secure transactions and site functionality
  • Minimal Analytics: Privacy-focused analytics to improve user experience (we do not track individual user behavior)

If you disable cookies, our site will still function seamlessly.

 

Do you share information with third parties?

We disclose personal information only when necessary:

  • Payment Processors: We do not store credit card details. Payments (including Bitcoin via BTCPay Server) are processed securely by third-party providers
  • Shipping Partners: We share only the necessary shipping details to fulfill your order (Printful)
  • Legal Compliance: When required by law
  • With Your Consent: When explicitly requested (e.g., social media integrations)

We do NOT share information with advertisers or data brokers.

 

How do you use my information?

We use your information to:

  • Process orders, handle returns, and provide customer support
  • Create and manage your account (if you choose to create one)
  • Prevent fraud and ensure security
  • Comply with legal obligations (e.g., tax laws)

We do NOT:

  • Use your data for advertising profiling
  • Sell your information to third parties
  • Store data beyond what is necessary for order fulfillment

 

What are my privacy choices?

We empower you to control your personal data:

  • Browse Anonymously: You can shop without an account or tracking
  • Opt-Out of Non-Essential Cookies: Our store works even if you disable all non-essential cookies
  • Request Data Deletion: We will delete your personal information after your order has been processed and any legal retention periods have passed
  • Anonymous Payments: We accept Bitcoin via BTCPay Server for privacy-focused transactions

 

How long do you keep my data?

We retain data only as long as necessary for:

  • Order processing and support
  • Compliance with legal requirements (e.g., tax laws)
  • Security purposes (e.g., fraud prevention)

We do not store unnecessary data, and inactive accounts are automatically purged.

 

What are my privacy rights?

Depending on where you live, you may have the following rights:

  • Right to Access: Request details on data we hold
  • Right to Delete: Request data erasure
  • Right to Correct: Update inaccurate information
  • Right to Withdraw Consent: Opt out of data processing where applicable
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive a copy of your data

We will not discriminate against you for exercising these rights.

 

Do you collect data from children?

Our services are not intended for children under 16. We do not knowingly collect data from minors.

If you are a parent or guardian and believe your child has provided personal information, please contact us at info@silentstasher.com for deletion.

 

What about third-party websites and links?

Our site may link to external services (payment processors, social media, etc.). We are not responsible for their privacy policies.

We encourage you to review their terms before providing any information.

 

How do you handle international users?

We store and process data in jurisdictions with strong privacy protections.

If data is transferred outside your country, we rely on recognized transfer mechanisms to ensure your information remains protected.

 

Will this privacy policy change?

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational updates.

We will post the revised Privacy Policy on our website and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

 

How do I contact you about privacy concerns?

For privacy-related inquiries or to exercise your rights, contact us at:

Email: info@silentstasher.com

We take privacy seriously and will respond to your request within a reasonable timeframe.